What is a Graded Product?


A Graded product, also known as refurbished, is a product that has been returned to the original manufacturer as faulty.

These faults can be electronic, or cosmetic. The product is then rectified of any errors and re sold back to the public via an outlet.

With graded appliances they may show cosmetic marks or show signs of previous use. These products are not sold as new and may have imperfections or damaged / non-original boxes.

However, graded products are electrically perfect and have been through rigours tested before being resold to the public.

Our notice to customers

We are graded electrical specialists and the majority of our products we sell are either graded products or cosmetic seconds. We are unable to give specific information on cosmetic marks for each individual item due to the quantity we hold and how quick stock is turned arround. For more information please visit our warranty page.

Our reburbished appliances carry a 6 month return to base warranty unless stated otherwise.

We do also sell Brand New items on certain product lines. Any brand new items will have “New” in the title or description.

If the listing does not specify “New” it will be a graded item. If you have any queries please do not hesitate to contact us on 01384 483 286 or send us an email to sales@kettleandtoasterman.co.uk and one of the team will be happy to help.